All sales from our store are subject to a mandatory 6% Michigan sales tax.
IN-STORE PICKUP AND SHIPPING
Orders may be picked up in-store in Traverse City, Michigan, or will be shipped via FedEx Ground (delivered in 1-3 business days) within the U.S. International orders will be shipped via USPS Priority Mail (delivery times may vary depending on location). Please select your delivery method at checkout.
Often times, we may send you an email or contact you via telephone about your order. In the event that you are contacted, please note the following:
We will only contact you if it is necessary we speak with you to continue your order. On rare occasions, a single number mis-keyed in a zip code or credit card number will prevent order processing or, as credit card authorization is secured at the time of shipment, it is possible that payment is declined. If you receive an email, and/or voicemail regarding the necessity of your contact, call us at 231-941-0823 as soon as possible to continue your order.
Do not email sensitive information! As a general rule, never send your credit card information via email as they can be easily intercepted by outside sources. We will NEVER request sensitive information be sent via email! We will NEVER request sensitive personal identification such as Social Security, EIN, Drivers License, or Mother’s maiden name. For exchange of any sensitive information, we will contact you via phone.